Return Policy:

Group Medical Supply (GMS) accepts returns on most items if returned within 30 days of receiving the order. You must contact us for an authorized RA Number. All returns to us are to be in new, resalable condition containing all of the original packaging and accessories.

We do not require a restocking fee when processing a return.  We do however, require shipping to be paid by the returning party. The refund will be given shortly after the product has been received at the physical address of GMS.

We do not accept returns on items that have been used, partially used, or altered. We cannot accept returns on any items that may have come into contact with blood or other bodily fluids. Unless you have a problem with your purchase (an item does not perform as expected or becomes unusable within the warranty period) buyer pays return shipping. We value our customers more than anything and want you to be 100% satisfied with your purchase. We would like to thank you for your business and hope you choose GMS in the future.

Warranties:

All Automatic Pill Dispensers

  • 1 year limited warranty
  • Need to provide proof of purchase of product within time frame

ChillMed Diabetic Bags

  • 6 month warranty
  • Need to provide proof of purchase of product within time frame

GMS Medical Compliance Items (Pill Cases, Pill Reminders, Pill Organizers)

  • 30 day warranty
  • Need to provide proof of purchase of product within time frame

Dittibags

  • 6 month warranty
  • Need to provide proof of purchase of product within time frame

 

If you are unsure about whether your product is able to be returned please do not hesitate to contact us.

Email:
Telephone Number:
1-855-868-6024
Mailing Address:
Group Medical Supply, LLC
3955 Annapolis Ln N Ste 200
Plymouth, Minnesota 55447